Terms & Conditions

1. Acceptance of Terms

By accessing, browsing, or using the website, mobile applications, or any services provided by Dassen Private Bank ("the Bank," "we," "us," or "our"), you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, as well as our Corporate Privacy Policy.

We reserve the right to modify these terms at our sole discretion without prior explicit notice. Changes will be effective immediately upon publication to this page.

2. Definitions

In these Terms and Conditions, unless the context strictly requires otherwise:

• "Account" refers to any financial portfolio, checking, or savings vehicle maintained with Dassen Private Bank.
• "Client" or "Beneficiary" means any individual or corporate entity holding an active relationship with the Bank.
• "SARB" refers to the South African Reserve Bank, our primary regulatory body.
• "Business Day" designates any day other than Saturday, Sunday, or official public holidays in South Africa.
• "Electronic Services" encompasses the Client Portal, trading platforms (MT4/MT5), and any digital interface provided by the Bank.

3. Eligibility & KYC

To establish a relationship or utilize our services, applicants must:

• Be at least 18 years of age or the legal age of majority in your jurisdiction.
• Provide verified, accurate, and comprehensive personal documentation in compliance with the Financial Intelligence Centre Act (FICA).
• Not reside within jurisdictions currently subject to international FATF or IMF financial sanctions.
• Possess the legal capacity to enter into binding international financial contracts.

Corporate & Trust Entities

For institutional accounts, the applying entity must be duly registered in a recognized jurisdiction, provide certified deeds of incorporation, disclose ultimate beneficial ownership (UBO), and strictly adhere to all global anti-money laundering (AML) frameworks.

4. Account Security & Maintenance

Application Protocol

All portfolio applications are subject to our internal Executive Directorate approval, which strictly mandates:

• Cryptographic verification of identity (ID, biometric passport, proof of address).
• Rigorous source-of-wealth auditing in accordance with AML directives.
• Completion of mandatory cross-border tax documentation (FATCA/CRS).

Client Responsibility

You bear absolute responsibility for maintaining the confidentiality of your vault credentials, PINs, passwords, and secondary authentication tokens (OTP/TAN). The Bank must be notified instantaneously of any suspected cryptographic breach.

5. Transaction Services

Execution & Availability

While we guarantee 99.9% uptime for our digital portals, we do not warrant perpetual availability. Scheduled cryptographic maintenance or Force Majeure events may trigger temporary access suspensions.

Liquidity Routing

Cross-border wire transfers and foreign exchange (Forex) executions are strictly subject to:

• SARB exchange control regulations and international routing laws.
• Prevailing market liquidity and real-time spread adjustments.
• Mandatory submission of underlying trade invoices for corporate clearance.

6. Fees, Charges, and Interest

Our bespoke fee structure is provided to clients during onboarding. By executing transactions, you consent to:

• Standard deductions for SWIFT routing, correspondent banking, and clearance.
• Interest applications on credit facilities mirroring the South African prime lending rate matrix.
• Administrative penalties for insufficient liquidity or breached covenant terms.

7. Liability Limitation

To the maximum extent permitted by international financial law, Dassen Private Bank shall bear zero liability for:

• Indirect or consequential damages stemming from the execution or delay of transactions.
• Capital degradation resulting from your failure to secure digital credentials.
• Market volatility, currency depreciation, or failed investment yields.
• Delays caused by mandatory compliance audits, IMF holds, or AML freezing protocols.

8. Data Privacy & Cryptography

Client confidentiality is our foremost directive. We process and vault personal data adhering to:

• The Protection of Personal Information Act (POPIA).
• The General Data Protection Regulation (GDPR) for European residents.

Your data is exclusively shared with routing authorities and credit bureaus under strict, encrypted non-disclosure agreements necessary for the execution of your requested financial services.

9. Governing Law & Arbitration

These terms, and your relationship with the Bank, are irrevocably governed by the laws of the Republic of South Africa.

Any dispute shall first be directed to the Directorate for private resolution. Unresolved commercial disputes will default to binding arbitration under the Arbitration Foundation of Southern Africa (AFSA), adjudicated in Cape Town.

10. Directorate Contact

For legal inquiries, compliance matters, or policy clarification: